How do I start a course?
First you’ll need to login and create an account. You can do this from the signup tab at the top of each page. Once you have created an account you can navigate to the Education tab and select the course you’d like to start. We recommend starting with the foundation courses first.
I started a course but I didn’t finish it. How do I get back to where I left off?
There are two ways to do this. Firstly you’ll need to Login to your account.
- Go to my account at the top of the home page, scroll down and you’ll see all your course achievements. Select the module you’d like to start again and you’ll pick up right where you left off.
- Go to Course page and click the course that you’d like to re-start. This will open the introduction page, at the bottom of the introduction page, click the ‘Take Course’ button. You’ll see a list of Modules with completion percentage. Click the module you’d like to continue to work on and start right where you left off.
How long do courses take to finish?
This depends on a few factors but we’d generally like to think that most people can complete a foundations level course in under 20 minutes and an intermediate course in under 2 hours.
What am I going to receive when I complete a course?
We provide a downloadable PDF certificate unique to the FDM. This outlines the basics of what the course covers and who instructed the course.
I can’t see the education modules on offer. Where are they?
Before you create an account, the modules are listed as courses once you click the courses tab. Click Courses and scroll down to the bottom of the page, you’ll see them displayed prominently on the page. Once you’ve created an account and logged in, go to the Courses tab at the top of the page and scroll down to find the level of course – kick-start, intermediate and advanced. Select the course that’s right for you. *You must complete kick-starter before progressing
How do I upload a recipe?
Proceed to “My Dashboard” and click on “My Recipes” on the left side. A green button will appear that prompts you to create a recipe!
I forgot my login details, what do I do next to retrieve them?
Go to the login page and request a new password. If you can’t remember your username, just use your email. If this fails you, please email email@example.com and our friendly support team will help you get back on deck.
How do I get involved with a live FDM tasting or event?
First up you need to become a member by signing up to the FDM and register your details. This way we know you’re the appropriate age your approximate location so we can invites to the local events and tasting. Secondly, we recommend you like our Facebook and Instagram pages so you can follow the events as they’re listed. We often email invites and have them listed on the FDM website we check back as often as you like for more details.
Is the course accredited?
FDM courses are not accredited by any government authorities or associated with any other training institutions. We do however have independent, awarded and accredited trainers delivering globally recognised standard information in course format the we see is missing from industry training accredited courses.
How can I link the FDM with my venue?
You can get your venue team to sign up to the FDM and you can all take the courses together. If you are one of these venues we’d love to hear from you so we can write a blog about your experience or visit you in person to organise a face to face training. We offer free face to face category training nationwide. Please email firstname.lastname@example.org for more details.